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Montana’s Highest Rated Disaster Restoration Company

Faithful Disaster Restoration
4.9
Based on 283 reviews
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T Norby
T Norby
01:24 29 Nov 21
Our outside facet broke and we had extensive water damage. Faithful Disaster Restoration responded immediately. I am... very satisfied with everything they were involved in…. Mitigation, insurance, and restoration everything went great, and we are super pleased with our new basement.read more
Don Findon
Don Findon
16:58 26 Oct 21
Excellent service was provided by Faithful Disaster Restoration. They were quick to response to my emergency. I found... the Faithful staff to be very professional and knowledgeable on how best to restore our home.I would highly recommend their services to anyone.read more
Gail Craig
Gail Craig
22:26 18 Oct 21
Faithful Disastor Restoration responded quickly to Flood Damage that occurred in our Basement. They were prompt,... assessed the situation and immediately began Clean Up of water and removing of damaged areas. The crew was friendly and knowledgeable of the situation. The Team Leader thoroughly explained the process of drying and monitoring and then the Restoration and repair. The Repair Team was exceptional and perfectly put it all back together. The integrity of this company is outstanding. The Insurance process was handled by the Office Team and the Adjuster, taking the financial burden off of me. I very highly recommend Faithful Disaster Restorationread more
Shannon Curry
Shannon Curry
21:44 12 Oct 21
Everyone at Faithful restoration was wonderful, from the first call to the last call! Everyone was so eager to help and... very responsive to any questions I asked. Each time someone was to come to my house they called and let me know they were on their way and were so friendly when they showed up. I will definitely use Faithful Disaster Restoration for any future needs.read more
Mary Valley
Mary Valley
23:44 07 Oct 21
Faithful Disaster Restoration is by far the best service oriented company I have ever dealt with!!!They are... responsive!! They explained everything !! They took care of everything!! They were prompt, professional, thorough and detailed. I can’t say enough good things about this company. And the claims manager, Gilbert, explained everything and dealt with the insurance company. I had no headache having to deal with that whole issue. He took care of everything ; all of that insurance stress so I wouldn’t have to. He was so polite, so thorough and I understood everything that was going on so that put me more at ease, as they kept me up to date frequently with what was happening.If you ever have a disaster with fire, flood or mold there are the guys to call!!!❤️❤️❤️❤️read more
Eilein Nelson
Eilein Nelson
23:59 23 Sep 21
Our basement was flooded and I got out the yellow pages and picked Faithful Disaster Restoration. The best decision I... ever made. Darren was there the next morning and assessed the damage. The next day Jerome and his crew showed up. Jerome assured me that everything was going to be ok and just kept telling he would take care of me and that’s just what he did. What a professional, honest, hard working young man. He went above and beyond to get the water out of the basement and get it dry. I trust him in every way and never thought twice about any decision he made. Keep me very informed. I will highly recommend Faithful. Thank you Jerome, you are amazing.read more
Frederick Schutt
Frederick Schutt
17:33 03 Sep 21
Very professional and thorough, removed a section of vinyl flooring and some cabinets to expose the damage, then set up... isolated areas to insert fans and heaters to dry it. Then removed ceiling downstairs to dry using the same method as the kitchen.Came back when dry and replaced floor and ceiling. Very nice job, repaired cabinets and put back! Very pleased with their work and how they communicated with me.read more
Jo A Groscop
Jo A Groscop
21:03 20 Aug 21
I had a serious smoke damage claim. Took me out of my house for over 5 week's. I experienced peace of mind and... gratitude knowing I had entrusted my belongings to such conscientious kind caring people! This was unlike anything I had ever experienced, horrific to go through yet I was always kept informed of the going’s on in a very timely fashion. A special shout out to Lynzie for taking such good care of my things making sure things were done right and professionally. Could not have asked for a better team. Thank you to the employees in the office and their patience and understanding! You all lived up to your name “Faithful” thank you all for you compassion Jo Groscopread more
lacy jones
lacy jones
15:20 01 Aug 21
Faithful Disaster Restoration exceeded my expectations. They were quick to come out to assess the damages and gave me a... fair quote. The damage was dried efficiently and appropriate to prevent any mold growing. They monitored the restoration daily so as to not charge more than what was necessary. Wes was our tech and was kind and explained every step that he took. I will definitely be using them in the future if needed, and referring to friends and family. You won't be disappointed.read more
Linda Henderson
Linda Henderson
02:07 01 Aug 21
We highly recommend Faithful Disaster Restoration. Everyone we worked with from Faithful was very helpful,... professional, and caring. They did an amazing job mitigating the water damage we experienced, they repaired our walls so beautifully that we could not even tell where portions of the walls had been cut and removed, they seamlessly coordinated all the services we needed, and they were very efficient in working with our insurance company.read more
Sally Johnson
Sally Johnson
21:01 09 Jul 21
Faithful Disaster Restoration was so easy to work with! They were at our property 90 min after our call, on a friday... night, and immediately started drying out the water damage. They kept checking on progress and modifying as needed. Even the reconstruction and painting was done quickly (a miracle right now when everyone is so busy). We needed to have everything completed by a certain date, and they were able to accommodate. And they worked directly with our insurance company, which made things so easy for us. Faithful Disaster Restoration sent the needed photos, negotiated payments, and we just had to pay the deductible. We've previously handled water damage issues mostly on our own, but it was so comforting to just turn it over to professionals and know they'd take care of everything. A huge stress relief for sure! I'd definitely recommend using Faithful Disaster Restoration!read more
Ray Scozzari
Ray Scozzari
15:18 27 Jun 21
The team at Faithful are awesome. They responded right away after they were contacted. We had a water pipe break in our... basement and when they arrived they went right to work to minimize the damage and salvage what they could. For several days after they were in contact with us, came by and checked on the fans and the moisture removal equipment. I would highly recommend Faithful Disaster Restoration. Quality and professional work.read more
Benjamin Gonzales
Benjamin Gonzales
14:26 13 Jun 21
Faithful Disaster Restoration arrived at our waterline breakage area in our home and completely set us at ease with... their kindness, understanding, knowhow, and professionalism. Every facet of the cleanup and restoration was completed in a superior manner, which left us comfortable knowing we were in good and capable hands.Thank you so much!read more
Melanie Fried
Melanie Fried
00:18 24 May 21
After our basement flooded from a bathroom leak we contacted Faithful as soon as they opened in the morning. They sent... a crew within an hour and began the clean up and tear out process. The crew at Faithful were so helpful and kept us informed throughout every step of the process. Working with Faithful was a great experience and made the whole disaster less stressful. I cannot say enough on how friendly, reliable and very professional they are. I would recommend them and use them again if I ever need restoration services. Nick and his crew are amazing!!read more
Dan Maes
Dan Maes
15:18 19 May 21
Thanks to the whole group that jumped right on our mess! Everything was done in a timely and highly professional... manner. They explained the entire process and met all of our expectations. I would not hesitate to use their services if I had another emergency. Thanks sgain!read more
Jodi Fellman
Jodi Fellman
17:07 22 Apr 21
The whole team at Faithful Disaster Restoration is great! They got right on the problem, they were very communicative... and did a great job for us. I love how they fixed it in a timely manner and kept us informed all along the process. They also helped us deal with our Insurance Company which helped a lot! Very knowledgeable!read more
Kevin Molm
Kevin Molm
02:21 01 Apr 21
Totally professional, quick to respond, and trustworthy. Contractors were friendly and personable. We found mold on the... wall outside my parents basement bathroom. They were recommended to us by a friend. We would absolutely use them again (although, we hope we don’t have to!). They did everything, from mold removal to the painting, plumbing and finishing work. The total job from the time they gave us an estimate to finish was about 8 weeks, which seemed long, but, all things considered, I don’t know how they could have gone faster. We didn’t get pictures of the start of the project but these are the finished bathroom and wall that they replaced and remodeled.read more
Mark Van Keuren
Mark Van Keuren
00:58 15 Mar 21
When we discovered an area of wet carpet in our basement, we called our insurance agent. He told us to call a... restoration company to come make an assessment. So we called a company we’d used at another house several years ago. They told us they were dealing with damage at several properties in the Heights that were flooded due to a water main break. We called the next company who sent someone out to give us an idea of what we were dealing with. He seemed very knowledgeable but said the soonest he could help us was 2-3 weeks out.Yikes! We didn’t even know what was causing the problem. In 2 weeks we could have had water all over the basement.Faithful Restoration was the next company. Wes came right away, and the crew came the very next day to start removing the carpet to see where the water was coming in. They started running big fans and put us in touch with Brown Plumbing to get the broken pipe fixed. Faithful helped us work with our insurance company which was really helpful.Another thing I really liked was how careful they were to put done floor protection and keep everything clean.I’m glad the first 2 places couldn’t fit us in their schedules because Faithful is the best!read more
Bryan Dake
Bryan Dake
01:57 20 Oct 20
We cannot say enough positive things about Faithful. If you need anything as far as water restoration and mitigation,... this is the company to use.Our work with Faithful started randomly as I saw the positive reviews online. I called and then worked with Darren Allen. He was immediately responsive to our request and came out the next day to give us a quote. He also explained the process to us. The work then started immediately. My wife, Morgan, appreciated the first worker, Wes, talking with her and explaining everything to her at the beginning. We appreciate how diligent they all were on completing this water restoration work. They were also cognizant and careful because of the pandemic. Wes checked in with us about the numbers in our basement and when the equipment would be able to be removed. After that, they stood by and waited while our sewer pipes were fixed. During this time we got our estimates to our insurance company and had the pleasure of working with Gilbert. We appreciated his efforts, emails, and calls. He checked in with us regularly and worked hard to get our insurance claim resolved. Lastly, the work Derrick did at our house was great. He worked quickly and cared about the work he did. He did the drywall work, painted and reset our baseboards.By far the most refreshing thing about this company is the ability to effectively communicate and to express to clients a legitimate concern for their well-being. We got this impression from each of their employees and this was as meaningful to us as the work they did.read more
Jeff Romans
Jeff Romans
23:01 12 Oct 20
Working with Faithful was a great experience. A waterline leaked in our kitchen and caused a lot of damage both on our... first floor and our basement. I called Faithful on a holiday (Easter Sunday), spoke with the owner of the company, and he assured me they would take care of everything. And that's exactly what they did; from drying out everything that was flooded, to ripping out all of the damaged areas, to making sure everything was put back together better than it was originally. The best part is they worked with my insurance company and took care of all of those details too. All I had to worry about was paying my deductible. Faithful is an incredible company and I HIGHLY recommend them.read more
Sonny Morgan
Sonny Morgan
23:33 15 Sep 20
Everyone at faithful is Incredibly helpful! They even helped me navigate my insurance! I wouldn't have been able to... get my job without them!read more
Ben Lujan
Ben Lujan
21:14 14 Aug 20
We were so pleased with the service we received from Faithful. They were here quickly to help and willing to work with... our schedule. Each time we had questions they promptly got back to us with a response. We will definitely go with them again if needed! They were so easy to work with in our stressful situation.read more
Shannon Wippert
Shannon Wippert
18:02 22 Jun 20
After my main floor flooded, Nick and his crew did a fantastic job of quickly getting restoration and dry-out started.... I have no doubt their quick response helped save our home from even more damage. They helped us with every step of the process, from restoration, insurance notification, to the final rebuild. They answered all of my questions in a fast and professional manner, and their site managers were friendly and helpful. I would recommend Faithful Disaster Restoration to anyone who needs help with restoration services.read more
Patricia Tuomi
Patricia Tuomi
00:33 18 Jun 20
My husband hired Faithful Disaster Restoration for the water damage caused by a broken pipe at his mother?s house. The... company was very concerned about getting his mother back into her house as soon as possible. They were excellent at communicating with him to let him know about their daily progress. He appreciated their communication with the insurance company when they (insurance company) would not return our calls. They are a very reliable company.read more
Next Reviews

"My basement flooded last Fall and the great crew at Faithful (aptly named) did a wonderful job of restoring our home to like new condition. They worked with the insurance company, they got the contractors for the drywall, painting and flooring. All I had to do is smile and pay them for the GREAT service they did. I will HIGHLY RECOMMEND Nick and his crew to anyone. Thank you for a job well done."

LaLonnie Larson

"What can I say about Nick and his guys besides that I couldn't ask for a better way to deal with my kitchen fire. Nick and crew relieved the stress of having to move my family out of our home into hotel for 8 weeks while things were getting cleaned and restored back to livable conditions for my and my family. Nick worked with insurance company and they worked everything out and we didn't have to worry about the headache of insurance process. It was amazing working with Faithful cleaning and restoration...I have never had to deal with anything like this before Faithful made it easy and comfortable and non-stressful. Thank you to nick and his great crew."

Allison Tripp

"In July 2014 my home was filled with smoke from a house fire next door. Faithful Cleaning & Restoration was called in to clean up the smoke damage to the entire home as well as my personal belongings. Having had major back surgery a few months earlier, I was in no shape to handle the cleanup coordination or the paperwork involved with the insurance company. Faithful Cleaning & Restoration came in and in no time I was back in my clean home better than it had been before the fire. Faithful Cleaning & Restoration also handled the hail damage to my home. This is a professional outfit that I cannot say enough good things about. They are prompt, thorough, knowledgeable, friendly and great folks to work with. If you have catastrophe such as I had, give this company a call, I rate them 5 out of 5 stars."

Kurt Stickney

"I used Faithful Disaster Restoration for a water related claim that caused extreme damage in my basement. I selected this company on a recommendation from a friend, I could not have made a better choice. The work was completed very fast, lot of attention paid to detail, the entire job was excellent. They made the whole event a lot easier to deal with, I can not say enough about the quality of their work and the concern to make sure everything was done the right way. I hope that I never have a problem like this again, but if it happens I know who to call."

David Gollick

"So very Thankful for Faithful! I had them come take a 2nd look on a high end property in Billings that supposedly had mold and water damage. These guys saved me and my client over $2,500. In a world that everyone is trying to make a buck- honesty wins. I will recommend Nick and his crew from here on out. They came out twice to make sure no remediation was needed. Very pleasant and awesome group of guys."

Heidi Brosovich Real Estate

"We have used Faithful Disaster Restoration twice and have been beyond satisfied both times. They are friendly, reliable, courteous, punctual, and did an excellent, thorough job. If you're facing any type of disaster restoration or remediation, these are the guys to call."

Rachel Miller

"Faithful Disaster Restoration has lived up to their name in every way. They have served us courteously, honestly, and informed us of each and every necessary step. When they found that our mold issues were deeper and farther than realized, they patiently explained what else must be done and did not "sock it to us" on charges or materials. In spite of my peppering of questions and concerns, Nick patiently answered them and this gave me assurance that they had our needs in mind. Nick has been very professional in his advice and the explanation of their services. The crew of Faithful was also professional, courteous, and thorough. When we returned to the house, there were no messes left behind. Everything they had promised to do had been done. Thank you Faithful Disaster Restoration. I would feel totally confident in recommending you to anyone."

Candace Miller

"Nick and his crew did an outstanding job during trying times. We were not the only family that had water damage in May. They were very prompt, professional and available if we needed to reach them by phone. Thanks Nick and crew! Its nice to have our house back! We would recommend Faithful Disaster Restoration to anyone."

Kevin DeFrank

"I WISH Faithful Disaster Restoration had been our first call when a pipe burst in our home!!! (I just didn't know them yet) Thankfully, they were able to come in and finish the job the first company left. They were incredibly professional, effecient, effective and kind to us in a very difficult situation. I recommend them fully and would use them for any service offering they have!"

Lisa Huertas

"The Faithful Disaster Restoration team has helped not only me personally but several of my clients with water damage and mold issues. They are always prompt and thoughtful during the cleanup process and when they are finished I feel very confident that the issues have been resolved properly. I will be using him again when need be!"

Laura Scheetz

"I used Faithful for water damage from ice dams this Spring. Nick and his crew were very prompt, thorough, friendly, and did a great job! I especially appreciated the patience Nick had with all of my questions and dealing with the insurance company. I would definitely recommend Faithful to anyone. Kudos to Nick and his crew!"

Linda Luse

"Thank goodness I found Faithful Disaster Restoration. My husband was on his way home from the hospital when I discovered a broken pipe in the wall in my entryway. I had turned on the sprinkler and the next thing I knew water was trough the wall and flooding the down stairs. I freaked out and a neighbor called Faithful Disaster for me. They were there in 20 minutes started draining the water and all before my husband was home. Thank you Darren for calming me down. He explained everything to me. They take care of contacting your insurance co, and arrange for all repairs. The whole "crew" were very professional, polite, and very good at what they do. if I EVER have a problem again Faithful Disaster Restoration is the one to call. Thanks again."

Barbara Sitzler

"Thank you to Derick, Wes, and Darren! We appreciated you all so much and thank you for the awesome work you did! ❤️ super gracious and kind!"

Sarah Hosa

"After experiencing ‘Niagra Falls’ through our egress window late one night, we called Faithful Disaster Restoration. The owner arrived early in the morning to assess the damage and needed repairs. A crew arrived within an hour and quickly and efficiently went to work removing the damaged areas in the wall and floor, spraying for mold and microbes, and setting up fans that dried out all the affected areas—including the mattresses. What a relief to have a clean, dry, nice smelling room when they came to check and take away the fans. Thanks Nick and crew for a job well done!"

Sherry Ward

"Faithful Disaster and Restoration did an excellent job with our leak in our kitchen. They worked with our insurance company to make sure everything was covered. They were professional and friendly at all times, and made the situation a lot less stressful. Thanks Nick and crew for doing such a great job. We really appreciate it."

Heidi Williams

"With a fire causing smoke damage 5 days before Christmas, the people at Faithful showed up the next day,... and every day after that, even on Christmas Eve and Christmas Day to ensure we were back in our home as soon as possible. I can't say enough about their work ethic and professionalism in trying to help us during the already stressful Holiday Season. I would recommend Faithful for any disaster restoration situation....anytime of the year."

Mink Reiter

"Everyone at faithful is Incredibly helpful! They even helped me navigate my insurance! I wouldn't have been able to get my job without them!"

Sonny Morgan

"We were so pleased with the service we received from Faithful. They were here quickly to help and willing to work with our schedule. Each time we had questions they promptly got back to us with a response. We will definitely go with them again if needed! They were so easy to work with in our stressful situation."

Ben Lujan

"We had water damage in our basement in May (on a weekend) and Faithful Disaster Restoration was very timely in responding to our basement disaster! Plus we were very pleased with the communication by all of the representatives of Faithful throughout the entire process."

Donna Heisler

"We called the day our basement flooded and they had someone out on the same day to give us a quote. Very easy to work with and timely, which was appreciated."

Thomas Luers

"After my main floor flooded, Nick and his crew did a fantastic job of quickly getting restoration and dry-out started. I have no doubt their quick response helped save our home from even more damage. They helped us with every step of the process, from restoration, insurance notification, to the final rebuild. They answered all of my questions in a fast and professional manner, and their site managers were friendly and helpful. I would recommend Faithful Disaster Restoration to anyone who needs help with restoration services."

Shannon Wippert

"My husband hired Faithful Disaster Restoration for the water damage caused by a broken pipe at his mother’s house. The company was very concerned about getting his mother back into her house as soon as possible. They were excellent at communicating with him to let him know about their daily progress. He appreciated their communication with the insurance company when they (insurance company) would not return our calls. They are a very reliable company."

Patricia Tuomi

"I had some water damage on a home under construction from a condensation line that wasn't installed properly. The home was scheduled to close about a week later. I called Faithful and they were there the next business day. They provided me with a written proposal and time schedule that same day. The next day they were on the job. Their work was finished on time and on budget. I would recommend Faithful Disaster Restoration without hesitation. Thank you Nick and your crew for a job well done!"

Jim Mercer

"I came home to a refrigerator leaking all over my kitchen flooring after being out of town. I was recommended to Faithful from a friend and they did not disappoint. They came over right away and assessed the damage. They were professional and quick to reassure me they could fix the problem. They came back the next day to do the tear apart and dying. During the days we were drying out they stopped by to check the progress. We were so happy we called them to do the work and would recommend them to anyone who requires restoration work. They even gave us recommendations on how to deal with our insurance when they were giving us a hard time on coverage."

Alisha Bellile

"I had a water leak from a toilet and Faithful responded immediately and arrived the following day !! They did an amazing job tearing out my floor!! They checked daily to make sure it was drying out !! The thing I liked the most was their communication and contact with me! I would highly recommend them! Thank you!!"

Lisa Ronan

"Darren & Gilbert provided outstanding service/ help when we had a ceiling leak in one of our apartment that resulted in mold damage that had to be treated/ restored before renting out. This is our 2nd time using Faithful Restoration for water damage restoration, and we will continue to turn to them for future help if this happens again. They provided a timely assessment and honest quote. Faithful and their staff show that they care about providing their customers pleasant, honest, and quality customer service. We would not hesitate to recommend/ refer Faithful Restoration to our friends and neighbors!"

René Azpeitia

"Our congregation's building was vandalized and badly damaged inside, Faithful Disaster Restoration came to our aid quickly. They secured the building and began cleaning the air and then cleaning up the mess immediately. Their work enabled us to hold services only five days after vandalism occurred. They stuck with us over the next month worth of cleanup and repairs. We highly recommend their services."

Pastor Ryan Wendt

"We would have been lost without the great folks at Faithful Disaster Restoration! Our home had several broken windows from the Hail Storm in 2019 and they were extremely helpful to navigate and help dry out the home and get all the glass removed. They were also wonderful when we were having issues with insurance as well. I was communicated with through the process with updates as well.. I would highly recommend them with your mitigation/restoration issues!"

Heather Hines
Totally professional, quick to respond, and trustworthy. Contractors were friendly and personable. We found mold on the wall outside my parents basement bathroom. They were recommended to us by a friend. We would absolutely use them again (although, we hope we don’t have to!). They did everything, from mold removal to the painting, plumbing and finishing work. The total job from the time they gave us an estimate to finish was about 8 weeks, which seemed long, but, all things considered, I don’t know how they could have gone faster. We didn’t get pictures of the start of the project but these are the finished bathroom and wall that they replaced and remodeled.
Kevin Molm
After our basement flooded from a bathroom leak we contacted Faithful as soon as they opened in the morning. They sent a crew within an hour and began the clean up and tear out process. The crew at Faithful were so helpful and kept us informed throughout every step of the process. Working with Faithful was a great experience and made the whole disaster less stressful. I cannot say enough on how friendly, reliable and very professional they are. I would recommend them and use them again if I ever need restoration services. Nick and his crew are amazing!!
Melanie Fried
Faithful’s attention to all the details was impressive. And they did it all with kindness and care. When things go wrong in your house, you want people who know how to do the work AND people who care. I highly recommend Faithful Disaster Restoration.
Karen Lundgren
The folks at Faithful were excellent to work with. They walked me through the process of resolving our water damage claim from start to finish. Wes, Gilbert and the whole crew were very responsive and helpful. Don't try to resolve your insurance claim alone, you need this team on your side!
Sherry Daniels
The whole team at Faithful Disaster Restoration is great! They got right on the problem, they were very communicative and did a great job for us. I love how they fixed it in a timely manner and kept us informed all along the process. They also helped us deal with our Insurance Company which helped a lot! Very knowledgeable!
Jodi Fellman
Thanks to the whole group that jumped right on our mess! Everything was done in a timely and highly professional manner. They explained the entire process and met all of our expectations. I would not hesitate to use their services if I had another emergency. Thanks again!
Dan Maes

We had a water leak in our basement and contacted Faithful Disaster Restoration. They were prompt in responding and were very thorough in explaining what they would do. They worked with the insurance taking that burden off of us. They were very professional. Showed up when they said they would, working around my schedule. They did a final walk through with me and fixed a few minor things that needed to be touched up. I would definitely use them again.

Cassie Hoiness
The crew from Faithful Disaster Restoration were prompt and professional, and they did an excellent job of taking care of our mold issue. They were highly recommended to me by another person and I would highly recommend them as well. Thank you for a job well done!
Loren Eder
We first met Nick and the guys right after a fire took place in our home. They were so kind and professional and took really good care of us. Our home was badly damaged and the contractors that were hired made our little house look like something out of Better Homes and Gardens. We would highly recommend Faithful Disaster Restoration to anyone.
Marilyn Fry